Frequently Unasked Questions. FUQbuddy is the premier hosted FAQ and support platform where customers can find answers to questions they never asked—and never will. Self-service support for the hopelessly self-sufficient.
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FUQbuddy
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FUQbuddy lets you maintain the illusion of customer care while redirecting users down an endless rabbit hole of self-service FUQs until they either solve it themselves or give up. Cut support costs by 94%.
Support teams cost $45/hour. FUQbuddy costs $0.003/deflection. Do the math. Your CFO already did.
Every customer who finds a FUQ article is a customer who doesn't email your support team. Every customer who gives up is a ticket your staff doesn't have to answer. That's called operational efficiency.
Our AI-powered FUQ engine ensures every answer leads to another question. Customers stay "engaged" for hours in an endless loop until they solve it themselves or decide it wasn't that important.
Our search returns results that are technically relevant but practically useless. Customers feel heard without actually being helped. That's called perceived responsiveness.
"Have you tried restarting?" "Let me transfer you." "I understand your frustration." Our chatbot responds to every query with the same five phrases until customers give up. Support staff stay unbothered.
Track "time-to-abandonment" and "self-resolution rate" (customers who stop complaining). Report these to your board as "customer empowerment" and "self-service adoption."
Every FUQ can be translated into authentic grunts via Gruntslate. Because if customers can't understand the answer, they can't argue that it's wrong.
Getting started is easy. Getting answers is harder. That's the point.
Set up your branded FUQ portal in minutes. Import existing content or let our AI generate technically-correct-but-unhelpful answers automatically.
Add our widget to your site with one line of code. Intercept customers before they reach your support team. Every deflection is money saved.
Watch support tickets drop as customers give up. Report "self-service resolution rate" to leadership. Everyone celebrates except the customers.
One support agent costs $45K/year. FUQbuddy pays for itself after deflecting 12 tickets.
Here's a taste of the non-answers your customers will enjoy
Join 2,847 companies who've cut support costs by 94% while maintaining a 0.3% customer satisfaction rate. That's called efficiency.
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